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Kayako Fusion Helpdesk 4.93.13
- Thread starter starliner
- Start date
after installing:
ERROR: This domain name (DOMAIN.com), does not match the domain name in the license key file.
For assistance with your license, please contact the GFI support team: https://support.gfi.com
ERROR: This domain name (DOMAIN.com), does not match the domain name in the license key file.
For assistance with your license, please contact the GFI support team: https://support.gfi.com
you have to edit the keygen file before hand so it can help generate the key.php file contents.
Hi. Tell me how to fix it. I'm trying to create a ticket, and then I get this error.
Do you have the htaccess file renamed to .htaccess or no?
obviously you don't seem to get it. Where is your Kayako/Fusion installed at? in the root of the domain or a subfolder?
Which link? if it's the poster, then yes but if you look through it you will see an updated link from me that is working and has the files to do an install.
Even tho I set the php to 7.1 nothing shows in the setup page. Just a white screen. Any idea why?
7.1 is for the setup once you have edited the keygen.php and gone to the URL with the keygen.php to get the code to make the key.php...
after you get the key then you can go to 7.3 for running the site, nothing more than that otherwise you get errors that aren't supported.
Maybe the problem is on the hosting side cause even tho I did the same steps it still doesn't work with me
Maybe the problem is on the hosting side cause even tho I did the same steps it still doesn't work with me
Where you able to get it or did you need help?
Sadly it still didn't work for me
would you like some help on getting it setup and going?
It would be great if that's okay with you!
yeah send PM with info so I can login and see what is happening, correct and get you setup.
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