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Uhelp - Helpdesk Support Ticketing System v3.1.2 Untouched
- Thread starter norvec
- Start date
Hello, Thanks for the uploading.
I would like to ask if its possible to install it to a subdomain?
I would like to ask if its possible to install it to a subdomain?
Version V.3.3 - Update 18th-December-2023.
1. Discover our Addons feature, making it easier to add features or extensions to enhance the functionality of the base application.
2. We've included a 'Save as Draft' button to the Ticket View page so that agents and admins can draft responses before delivering them to clients or customers.
3. You may now easily edit your replies on the Ticket View page, as well as set the ticket status and attach files and images with Dropzone.
4. Added Ticket Violation Limit in Ticket Settings, which helps to gain access to customer violations when they exceed the limit.
5. Now, admins can restrict the number of ticket creations and replies by guests through Ticket Settings.
6. Added a new Customer Email Update Permission in General Settings that allows customers to update their email addresses. This functionality becomes available when the superadmin grants permission.
7. Added a new Force close feature to the ticket view page, allowing admin panel users to forcibly close tickets.
8. A new feature, the Ticket Reopen switch, has been added to the ticket view page when admin panel users click on the solved radio button, allowing admin panel users to decide whether customers can reopen their tickets.
9. Added Customer Restrict To Edit Reply in Ticket Settings, which allows customers to edit their latest conversation on the ticket view page. This functionality becomes available when the superadmin grants permission.
10. Major bug fixes.
11. Few minor UI fixes.
12. Major security patches were updated.
13. Documentation is updated.
1. Discover our Addons feature, making it easier to add features or extensions to enhance the functionality of the base application.
2. We've included a 'Save as Draft' button to the Ticket View page so that agents and admins can draft responses before delivering them to clients or customers.
3. You may now easily edit your replies on the Ticket View page, as well as set the ticket status and attach files and images with Dropzone.
4. Added Ticket Violation Limit in Ticket Settings, which helps to gain access to customer violations when they exceed the limit.
5. Now, admins can restrict the number of ticket creations and replies by guests through Ticket Settings.
6. Added a new Customer Email Update Permission in General Settings that allows customers to update their email addresses. This functionality becomes available when the superadmin grants permission.
7. Added a new Force close feature to the ticket view page, allowing admin panel users to forcibly close tickets.
8. A new feature, the Ticket Reopen switch, has been added to the ticket view page when admin panel users click on the solved radio button, allowing admin panel users to decide whether customers can reopen their tickets.
9. Added Customer Restrict To Edit Reply in Ticket Settings, which allows customers to edit their latest conversation on the ticket view page. This functionality becomes available when the superadmin grants permission.
10. Major bug fixes.
11. Few minor UI fixes.
12. Major security patches were updated.
13. Documentation is updated.
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