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Chat - Support Board - WordPress Chat Plugin

Support Board - Chat And Help Desk v3.7.0

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I confirm that 3.1.5 doens't work. 3.1.4 seems working fine.
 
Babak updated Support Board - Chat And Help Desk with a new update entry:

Support Board Plugin v3.1.6 + Woo Addon

Download Support Board v3.1.6 - Chat And Help Desk Nulled Free
12/01/2021 | Support Board | v3.1.6 - Thanks To @TassieNZ

New featureJavaScript variable SB_DEFAULT_AGENT to set the default agent assigned to new conversations.
New featureOption to prevent agents from viewing conversations assigned to other agents.
InfoNew default user details: address and postal code.
InfoNew optional parameter 'user_id' for the PHP API function 'sb_update_login()' and the JS API...

Read the rest of this update entry...
 
@Babak admin page stay refreshing and cannot access the settings I try both versions the woo and regular both do the same
 
Babak updated Support Board - Chat And Help Desk with a new update entry:

Support Board v3.1.7

Download Support Board v3.1.7 - Chat And Help Desk Nulled Free
25/01/2021 | Support Board | V 3.1.7

BugFixed bug related to input rich message information sent to Dialogflow.
BugFixed bug related to the timetable dates.
BugFixed bug related to follow-up message.
OptimizationNew flags added.
OptimizationImproved UI for mobile version.
New featureReports area.
New featureNew PHP API function 'sb_is_user_online()'.
New featureNew PHP API function 'get_user_from_conversation()'.

Read the rest of this update entry...
 
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A possible workaround for the blank page/refresh loop issue is direct admin area access.


For users with a typical WP installation visit:

YOUR-SITE/wp-content/plugins/supportboard/supportboard/admin.php

where YOUR-SITE is the base URL of your WP, for example:


For users with a Bedrock installation visit:

YOUR-SITE/app/plugins/supportboard/supportboard/admin.php
 
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A possible cause of the blank page/refresh loop issue is related to protocol mismatch.

FIX: If your site is served over a secure connection open Support Boards's config.php file, locate and change http to https where you see the global SB_URL constant defined. This is typically found on line 13.
 
A possible cause of the blank page/refresh loop issue is related to protocol mismatch.

FIX: If your site is served over a secure connection open Support Boards's config.php file, locate and change http to https where you see the global SB_URL constant defined. This is typically found on line 13.
where file config.php in supportboard folder? i can't find it
 
The root cause of the blank page/refresh loop issue problem is the core function is_ssl(), which is called by set_url_scheme(), which is then called by plugins_url() on line 203 of supportboard/index.php

Problem: Most shared hosting services run your site behind front-end load balancers or reverse proxies (HAProxy, Squid, etc.). This poses a problem with the methods by which WP determines if your site is SSL secured.

Solution: Edit your WP installation's wp-config.php and place the following code above the require_once call:

PHP:
if (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https')
    $_SERVER['HTTPS'] = 'on';


If you already have Support Board installed, navigate to and delete its config file (supportboard/supportboard/config.php). Deactivate and reactivate Support Board.

You should now be able to access Support Board from your WP admin area without the blank page/refresh loop issue.

Cheers! 🍻
 
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