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- Thread starter tidev
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@Babak
This is scammer !!!
I bought it on 02/26/2022 -> it will last till 03/26/2023
First incident: from 06/04/2022 to 07/13/2022 => one month
Second incident: from 11/13/2022 - until now => half a month
The account purchased for 1 year has an account error 2 times lasting 1.5 months and he said the warranty is denied because there are 2 months left. (In actuality, there are still 3 months, not include 1.5 months he made a mistake.)
This is the bad service.
This is scammer !!!
I bought it on 02/26/2022 -> it will last till 03/26/2023
First incident: from 06/04/2022 to 07/13/2022 => one month
Second incident: from 11/13/2022 - until now => half a month
The account purchased for 1 year has an account error 2 times lasting 1.5 months and he said the warranty is denied because there are 2 months left. (In actuality, there are still 3 months, not include 1.5 months he made a mistake.)
This is the bad service.
Last edited:
Hello,
I already replied to your message. I'm not available 24 hours a day, so you've to be patient.
1. Your calculation is off. 1-year means the subscription will end on 26/02/2023 (for $20) there is no extended validity time for interruptions. (I never mentioned such a thing on the warranty)
2. I did say your warranty is over because of the remaining months count.
I can only offer 6-month and 1-year accounts and I don't have access to the cheaper Edu option anymore. That is why I suggested extending the subscription for 6 months for only $10 (the current value of the business invitation is $25) or I will refund $3.33 for the remaining 2 months.
I don't think scammers suggest such things
I need you warranty for the time you promised, I don't want to buy more service from you.Hello,
I already replied to your message. I'm not available 24 hours a day, so you've to be patient.
1. Your calculation is off. 1-year means the subscription will end on 26/02/2023 (for $20) there is no extended validity time for interruptions. (I never mentioned such a thing on the warranty)
2. I did say your warranty is over because of the remaining months count.
I can only offer 6-month and 1-year accounts and I don't have access to the cheaper Edu option anymore. That is why I suggested extending the subscription for 6 months for only $10 (the current value of the business invitation is $25) or I will refund $3.33 for the remaining 2 months.
I don't think scammers suggest such things
Fix the problem yourself, don't try to buy time. I'm tired of the incident you caused.
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You have the other option of getting the refund. Edu subscription that you bought (option 2) is no longer available to make a 2 months sub.
OK. I was refunded $3.05(not 3.5$) for 2 months of remaining service, no compensation for 1.5 months of defects. Anyway it's still a bad experience with your service.
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