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Chat - Support Board - WordPress Chat Plugin

Support Board - Chat And Help Desk v3.7.1

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Cross-domain configuration​

If you want to use the same chat installation on multiple domains, your server should allow cross-origin requests. To enable cross-origin requests on your server follow the steps below:

Cross-domain configuration via server​

  • For Apache servers — Edit the .htaccess file of the domain where the plugin is installed and enter the code <IfModule mod_headers.c>Header set Access-Control-Allow-Origin "*"</IfModule> at the very top of the file. To make it works you need to have at least AllowOverride +FileInfo or AllowOverride All in the Apache config.
  • For nginx servers — Edit the file /etc/nginx/nginx.conf of the domain where the plugin is installed and enter the code http { add_header Access-Control-Allow-Origin "*"; } at the top of the file. If you're using Plesk go to Domains > example.com > Apache and nginx settings > Additional nginx directives and insert
    add_header 'Access-Control-Allow-Origin' '*';.
  • For OpenLiteSpeed servers — Visit https://openlitespeed.org/kb/setting-up-cors-on-openlitespeed/.

Cross-domain configuration via PHP​

If none of the previous solutions work or you can't change the server settings, follow the steps below:

  • Edit the file supportboard/config.php and enter the code define('SB_CROSS_DOMAIN', true); at the end of the file.
  • Upload the following folders into your destination domain(the domain where the chat should be shown, not the one where Support Board is installed): supportboard/media/fonts and supportboard/media/icons. You can upload the files where you want, for example, . If the chat is loaded on multiple domains upload the files on each domain.
  • Edit again the file supportboard/config.php and Enter the code define('SB_CROSS_DOMAIN_URL', 'YOUR-URL'); at the end of the file. Replace YOUR-URL with the URL that points to the files you just uploaded, for example, . If the chat is loaded on multiple domains replace YOUR-URL with the an array of URLs, for example, ["http://www.example.com/chat-files", "http://www.example-2.com/chat-files"].
I just did

Cross-domain configuration​

If you want to use the same chat installation on multiple domains, your server should allow cross-origin requests. To enable cross-origin requests on your server follow the steps below:

Cross-domain configuration via server​

  • For Apache servers — Edit the .htaccess file of the domain where the plugin is installed and enter the code <IfModule mod_headers.c>Header set Access-Control-Allow-Origin "*"</IfModule> at the very top of the file. To make it works you need to have at least AllowOverride +FileInfo or AllowOverride All in the Apache config.
  • For nginx servers — Edit the file /etc/nginx/nginx.conf of the domain where the plugin is installed and enter the code http { add_header Access-Control-Allow-Origin "*"; } at the top of the file. If you're using Plesk go to Domains > example.com > Apache and nginx settings > Additional nginx directives and insert
    add_header 'Access-Control-Allow-Origin' '*';.
  • For OpenLiteSpeed servers — Visit https://openlitespeed.org/kb/setting-up-cors-on-openlitespeed/.

Cross-domain configuration via PHP​

If none of the previous solutions work or you can't change the server settings, follow the steps below:

  • Edit the file supportboard/config.php and enter the code define('SB_CROSS_DOMAIN', true); at the end of the file.
  • Upload the following folders into your destination domain(the domain where the chat should be shown, not the one where Support Board is installed): supportboard/media/fonts and supportboard/media/icons. You can upload the files where you want, for example, . If the chat is loaded on multiple domains upload the files on each domain.
  • Edit again the file supportboard/config.php and Enter the code define('SB_CROSS_DOMAIN_URL', 'YOUR-URL'); at the end of the file. Replace YOUR-URL with the URL that points to the files you just uploaded, for example, . If the chat is loaded on multiple domains replace YOUR-URL with the an array of URLs, for example, ["http://www.example.com/chat-files", "http://www.example-2.com/chat-files"].
@kariuki I have done all of this, where is the chat widget code that I must embed in my site header please???
 
I did and it throws a post 500 error on where the live chat is installed please.
Also, make sure you are inserting the code correctly, to not interfere with your website. If the website is a wordpress one, you should use the wordpress addon, not the code. I have posted the addons above.

Create a simple blogspot blog and test the chat widget there, use just the code to show chat, and see if it does.
 
Also, make sure you are inserting the code correctly, to not interfere with your website. If the website is a wordpress one, you should use the wordpress addon, not the code. I have posted the addons above.

Create a simple blogspot blog and test the chat widget there, use just the code to show chat, and see if it does.
I am using this on wordpress though, inserted into the theme options, I am using hostinger, have initiatied a support request though.


this is the link to my live chat setup if you can test it as well please. Thanks @kariuki
 
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