- Engage your audience
- Provide a forum where your customers can interact with you.
- They will tell you what they like, and how you could do better.
- Crowd-source support
- Lighten the load on your support team.
- Customers can answer each others' questions and share their experience.
- Provide a safe space
- You are the master of your own data.
- Your customers will be reassured that their information is not being sold off to big tech.
- Recover content
- User-generated content is priceless.
- Allow it to be easily found again, any time. Yesterday's facts are no less valuable than today's.
- Share knowledge
- Discussions on your forum contain a wealth of information.
- Assemble your content into an invaluable knowledge base for your subject matter.
- Build your own
- Leverage state-of-the-art software architecture.
- Create rich integrations and add-on systems to your own specification.
ONLY UPGRADE NOTE:
- XenForo Upgrade package doesn't contain "data" + "internal_data" folder and ".htaccess" file in the parent directory.
- So either you can remove those folders, file & then upload . . . or, if you haven't changed anything in ".htaccess" file, then simply download & upload the whole package, it won't affect any existing data.